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Management Team

Michael Berkley, Founder & CEO

Michael Berkley brings over a decade of leadership in software design, multimedia development, and e-learning systems architecture to QMIND.

Previous to launching QMIND, Mr. Berkley was a founding member of Kaiser Permanente's national e-learning development department. Under his technical direction, the department quickly grew to $2MM in revenue in its first year from e-learning development services to internal Kaiser Permanente departments. Mr. Berkley designed Kaiser Permanente's web-based training architecture currently in use by over 150,000 employees. Mr. Berkley also built the company's first standards-compliant Learning Management System to manage and track e-learning courseware.

Prior to Kaiser Permanente, Mr. Berkley was director of web application development for Solagent, an on demand security application provider, and owned a multimedia development agency.

Mr. Berkley holds a BA from Middlebury College.

Ormond T. (Norm) Galvin, VP Sales

Norm Galvin brings to QMIND over 30 years of both Executive Management and Direct Sales with the unique qualifications of having managed Dealer, Government, and Commercial sales organizations. Mr. Galvin has an extensive background with technology companies and has managed several software sales organizations. His background includes VP of Worldwide Sales for ABC Technologies, President and C.O.O. of Software Support Services Inc., and Major Account Manager for EDS while at Tandem Computers. Through his career, Mr. Galvin has formulated unique sales training courses for such companies as Raytheon. He has developed compensation plans for Executives, Sales Managers, and Sales Representatives and has been instrumental in formulating a variety of written policies and procedures. Mr. Galvin currently serves on the board of directors of InsightsNow, an Oregon-based company specializing in Sensory Research, Analysis, and Consumer Testing.

Doug Pollack, VP Marketing

Doug Pollack brings over 20 years of experience in marketing, business development, products & general management in the technology industry to QMIND. Mr. Pollack most recently was SVP of marketing and business development at Digimarc, a $100MM publicly traded technology company. Prior to Digimarc he held executive management positions at two startup software companies that resulted in successful liquidity events, as well as at 3Com Corporation and Apple Computer during his many years in Silicon Valley.

Mr. Pollack holds a BSEE from Cornell University and an MBA from the Stanford Graduate School of Business.

Kim Ramage, VP Customer Operations

Kim Ramage brings over a decade in corporate training and project management of multimillion dollar e-learning projects. Ms. Ramage's expertise in instructional design and project management processes has afforded her participation in many facets of the corporate training arena from individual coaching to management of national scale e-learning implementations. Ms. Ramage was a founding member of Kaiser Permanente's national e-learning development team. As Content Program Manager for the department, she was responsible for working directly with clients and subject matter experts nationwide and has managed teams of instructional designers and content developers. As central liaison among clients, authors, instructional designers and software developers, Ms. Ramage worked closely with the Technical Manager to identify and design systems that were key in cutting development costs by more than 40% in year one of the national e-learning development team's operation.

Brock Henderson, Director of Engineering

Brock Henderson has been developing e-learning courseware and Internet applications for almost a decade, striving to create the richest user experiences possible. Mr. Henderson entered the e-learning space as Lead Developer with Cenquest, a Portland, Oregon startup specializing in delivering online MBA courses through partnerships with several prestigious business graduate schools. At Cenquest, Mr. Henderson transformed the content authoring process from an antiquated Microsoft Word methodology to a dynamic XML-driven framework that integrated seamlessly into content delivery. Mr. Henderson went on to work for KC Distance Learning (a subsidiary of KinderCare), developing a highly interactive assessment application used to deliver online courseware to the K-12 market. Subsequently, Mr. Henderson joined Michael Berkley and Kim Ramage at Kaiser Permanente, developing highly interactive e-learning courseware and web-based applications.

Mr. Henderson received a Bachelor of Fine Arts, with a concentration in multimedia, from the University of New Mexico.

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